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Enrique C. Zaldivar 

Removing Barriers to Recycling - by Director and General Manager Enrique C. ZaldivarRead more

 

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

LASAN RESPONSE TO COVID-19

LASAN CCC graphic

As a measure of caution in relation to the containment of the COVID-19 Virus, we are sharing the following changes and postponements/cancellations of public events/activities:

As of March, 23, 2020, Low Impact Development (LID) Plan Check procedures have changed. Please view our web page for details. Food Service Establishment Plan Check via our Industrial Waste Management Division is now by appointment only; please call 323-342-6118 for assistance.

All of our SAFE Centers will be closed until further notice. Please do not place household hazardous waste (HHW) in any of your bins. HHW should be stored until SAFE Centers reopen. E-waste may be scheduled for curbside collection by calling 1-800-773-2489 or by using the MyLA311 app. 


Suspended until further notice:
  • SAFE Centers - all 7 locations
  • Composting and home gardening workshops at all three locations
  • Los Angeles Environmental Learning Center (ELC) at Hyperion visits
  • Lopez Canyon Environmental Education Center (EEC) visits
  • Japanese Garden visits (both scheduled and walk-in)
  • Plant tours at all four water reclamation plants
  • Mobile used oil collection events

Postponed:
  • Earth Day LA

Cancelled:
  • Bulky item drop-off event on Saturday, April 11, 2020
  • All six Open House events
  • The Japanese Garden's bonsai event

These decisions were difficult to make, but the health and safety of our staff and attendees is our primary concern.  We look forward to resuming these educational services when concerns have passed.

In the meantime, services from LA Sanitation & Environment remain uninterrupted.  Angelenos can expect continued solid waste collection service, including refuse, recycling, green waste, and bulky item collection. Our stormwater and wastewater services will continue as well.  We remain committed to our mission of protecting public health and the environment.

As always, our 24-hour Customer Care Center is available at 1-800-773-2489 to address your questions and concerns.


CENSUS 2020

Together, we can ensure a complete, fair, and accurate count in 2020. Please visit the website to learn more about being counted, volunteering, and why an accurate count is so important.


WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex based on the SRF is one 60-gallon black container for refuse; one 90-gallon green container for yard trimmings; one 90 gallon blue container for recyclables. The standard allowance for multi-family dwellings is one 60-gallon black container per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot; one 90-gallon blue container for recyclables for every four units.  Some households have brown bins, by request, for horse manure. By placing material in the proper bins, you can prevent contamination that occurs when non-recyclable items are discarded in the BLUE bin and when anything other than yard trimmings are placed in the GREEN bin. Non-recyclable items such as paper or boxes with grease or food residue, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

LA SANITATION & ENVIRONMENT HAS THREE MAIN PROGRAM AREAS

clean water

LASAN operates and maintains the largest wastewater treatment and collection systems in the United States. It serves a population of more than four million within a 600 square mile service area, including Los Angeles and 29 contracting cities and agencies. Los Angeles’ more than 6,700 miles of public sewers convey about 400 million gallons per day of flow from residences and businesses to the LASAN's four water reclamation plants.

watershed protection homepage

This award-winning program focuses on both flood control and pollution reduction while ensuring Los Angeles’ compliance with federal, state and local regulations and reducing the amount of stormwater pollution flowing into and through regional waterways.

solid resources new

LASAN is responsible for the collection and removal of solid materials and waste in the City of Los Angeles. The City collects refuse, recyclables, yard trimmings, horse manure and bulky items with over 750 vehicles, most of which use clean fuel to reduce emissions.

UPCOMING EVENTS

Tuesday, July 14
8:00AM - 4:30PM
Los AngelesView Map
Friday, August 14
8:00AM - 4:30PM
Los AngelesView Map
Monday, September 14
8:00AM - 4:30PM
Los AngelesView Map

THE JAPANESE GARDEN

Japanese Garden #4

In the midst of the busy San Fernando Valley lies an oasis, a 6 1/2 acre garden, which demonstrates a positive use of reclaimed water and provides a relaxing environment for residents to enjoy.More about THE JAPANESE GARDEN

LOS ANGELES ENVIRONMENTAL LEARNING CENTER AT HYPERION

ELC #1

Located in Playa del Rey, the three-story ELC was designed as an interactive learning environment that explains and demonstrates sustainable principles for everyday life.
More about LOS ANGELES ENVIRONMENTAL LEARNING CENTER AT HYPERION

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