Barbara Romero - 250x250 for Dir Msg 

Meet LA Sanitation & Environment's Executive Team!Barbara Romero - 250x250 for Dir Msg


We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

free kitchen pail 


Effective immediately, all residential households must put food scraps and food-soiled paper, along with yard waste, in their green bin for composting. We're offering free food waste kitchen pails to our customers. Click here for more information and to schedule a time to pick up your pail.

Our 24-hour Customer Care Center is always open to answer your questions. Call 1-800-773-2489.



If you pay or paid the City of Los Angeles for sewer services for a single-family residence or multi-family residential building of four or fewer units between May 4, 2016, and June 30, 2022, click here for important information. NOTICE: The Claim Filing Deadline has been extended to October 24, 2023.


The standard container allotment for single-family dwellings and each unit of a duplex served by LA Sanitation & Environment is one 60-gallon black container for trash; one 90-gallon green container for organics (yard trimmings, food scraps, and food-soiled paper); one 90 gallon blue container for recyclables. Some households have brown bins, by request, for horse manure. The standard allowance for multi-family dwellings is one 60-gallon black container for trash and one 90-gallon blue container for recyclables per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot. If your multi-family building is serviced by a recycLA service provider, the containers and sizes are determined by your building owner or manager.

By placing material in the proper bins, you can prevent contamination that occurs when wet or non-recyclable items are discarded in the BLUE bin, and when anything other than yard trimmings, food waste, or soiled paper are placed in the GREEN bin. Non-recyclable items such as hoses, animal waste, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Household hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.


No any upcoming events.

LA Sanitation Blog

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