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Enrique C. Zaldivar 

Removing Barriers to Recycling - by Director and General Manager Enrique C. ZaldivarRead more

 

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

COLLECTION DELAYS DUE TO SADDLERIDGE FIRE

Saddleridge Fire affected area

Due to the Saddleridge Fire and closed streets/freeways in the Valley, there may be some delays in collection service affecting both residential and business accounts. Additionally, our Lopez Canyon Environmental Education Center will be closed with no access to mulch and compost. We apologize for the inconvenience.

When your bins are collected, please bring them in promptly to help keep roads clear for emergency personnel.

For emergency updates, please visit the City's Emergency Management Department website or follow @ReadyLA on social media. Stay safe!
 
If you have any questions or concerns, please call our 24-hour Customer Care Center at 1-800-773-2489.



RECYCLA COLLECTION DELAYS DUE TO SADDLERIDGE FIRE
  • recycLA areas of impact are Northeast Valley, West Valley and West LA.
  • recycLA Service Providers experiencing operational issues due to the fire are Republic Services, Waste Management, and Athens.
  • Customers in areas impacted by the fire have been contacted about service delays and there will be ongoing updates to customers.
  • There will be no recycLA service to customers north of Roscoe toward the 118 freeway today due to fire impact.
  • In general, today's non-collected recycLA customer sites will be serviced tomorrow, if conditions improve.
  • recycLA Service Providers have adjusted their routes as necessary to find alternate sites for disposal in consideration of temporary landfill closures.

WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex based on the SRF is one 60-gallon black container for refuse; one 90-gallon green container for yard trimmings; one 90 gallon blue container for recyclables. The standard allowance for multi-family dwellings is one 60-gallon black container per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot; one 90-gallon blue container for recyclables for every four units.  Some households have brown bins, by request, for horse manure. By placing material in the proper bins, you can prevent contamination that occurs when non-recyclable items are discarded in the BLUE bin and when anything other than yard trimmings are placed in the GREEN bin. Non-recyclable items such as paper or boxes with grease or food residue, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

LA SANITATION & ENVIRONMENT HAS THREE MAIN PROGRAM AREAS

clean water

LASAN operates and maintains the largest wastewater treatment and collection systems in the United States. It serves a population of more than four million within a 600 square mile service area, including Los Angeles and 29 contracting cities and agencies. Los Angeles’ more than 6,700 miles of public sewers convey about 400 million gallons per day of flow from residences and businesses to the LASAN's four water reclamation plants.

watershed protection homepage

This award-winning program focuses on both flood control and pollution reduction while ensuring Los Angeles’ compliance with federal, state and local regulations and reducing the amount of stormwater pollution flowing into and through regional waterways.

solid resources new

LASAN is responsible for the collection and removal of solid materials and waste in the City of Los Angeles. The City collects refuse, recyclables, yard trimmings, horse manure and bulky items with over 750 vehicles, most of which use clean fuel to reduce emissions.

UPCOMING EVENTS

Tuesday, October 15
8:00AM - 4:30PM
Multiple locationsView Map
Saturday, October 26
9:00AM - 11:00AM
Lopez Canyon 11950 Lopez Canyon Rd.View Map
Saturday, October 26
9:00AM - 11:00AM
5400 Griffith Park Dr, Los Angeles, CA 90027View Map

Japanese Garden #4

In the midst of the busy San Fernando Valley lies an oasis, a 6 1/2 acre garden, which demonstrates a positive use of reclaimed water and provides a relaxing environment for residents to enjoy.More about THE JAPANESE GARDEN

ELC #1

Located in Playa del Rey, the three-story ELC was designed as an interactive learning environment that explains and demonstrates sustainable principles for everyday life.
More about LOS ANGELES ENVIRONMENTAL LEARNING CENTER AT HYPERION

LA Sanitation Blog

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