Barbara Romero - 250x250 for Dir Msg 

Welcome Barbara Romero, LA Sanitation & Environment's new Director and General Manager!Barbara Romero - 250x250 for Dir Msg

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

free kitchen pail 

CITYWIDE CURBSIDE ORGANICS PROGRAM 

Effective immediately, all residential households must put food scraps and food-soiled paper, along with yard waste, in their green bin for composting. We're offering free food waste kitchen pails to our customers. Click here for more information and to schedule a time to pick up your pail.

Our 24-hour Customer Care Center is always open to answer your questions. Call 1-800-773-2489.

SERVICE DELAYS AND EVENT CANCELLATIONS DUE TO RAIN

Due to severe weather conditions, some streets are not safe for our collection vehicles. If we do not collect your bins as scheduled, please leave them out and we will collect them as soon as we can safely access them. Thank you for your patience.

Please remember that our SAFE Centers temporarily close when it's raining.

If you have any questions or need assistance, our 24-hour Customer Care Center is open 365 days a year, 24 hours a day at 1-800-773-2489.


LASAN WEBSITE SURVEY 

Can you spare a few minutes to share your website experience? Your feedback will help guide us as we redesign our website. Thank you in advance for your time and participation!

WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex served by LA Sanitation & Environment is one 60-gallon black container for trash; one 90-gallon green container for organics (yard trimmings, food scraps, and food-soiled paper); one 90 gallon blue container for recyclables. Some households have brown bins, by request, for horse manure. The standard allowance for multi-family dwellings is one 60-gallon black container for trash and one 90-gallon blue container for recyclables per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot. If your multi-family building is serviced by a recycLA service provider, the containers and sizes are determined by your building owner or manager.

By placing material in the proper bins, you can prevent contamination that occurs when wet or non-recyclable items are discarded in the BLUE bin, and when anything other than yard trimmings, food waste, or soiled paper are placed in the GREEN bin. Non-recyclable items such as hoses, animal waste, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Household hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

UPCOMING EVENTS

No any upcoming events.

LA Sanitation Blog

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