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Enrique C. Zaldivar 

Removing Barriers to Recycling - by Director and General Manager Enrique C. ZaldivarRead more

 

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

ILLEGAL DUMPING



Dumping trash and unwanted items in our streets/alleys is illegal and punishable by law. It's also unnecessary - we offer unlimited curbside bulky item pick-up to all residents of the City of Los Angeles. Whether you own or rent, you are already paying a nominal fee for this in your LADWP bill, so please take advantage of the service by calling our 24-hour Customer Care Center or by using the MyLA311 app on your mobile device.

We also host free bulky item drop-off events at five locations each month for residents. Proof of residency (state-issued ID or recent LADWP bill) is required when dropping off bulky items for disposal. Please visit our web page for details.

As always, residents are encouraged to donate usable items to charitable organizations before using our service because items we collect go directly to the landfill.

If you have questions about our services, our friendly Customer Care Center is available 24 hours a day, 365 days a year at 1-800-773-2489.  They can schedule your curbside bulky item collection and accept tips about illegal dumping happening in your neighborhood.


WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex based on the SRF is one 60-gallon black container for refuse; one 90-gallon green container for yard trimmings; one 90 gallon blue container for recyclables. The standard allowance for multi-family dwellings is one 60-gallon black container per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot; one 90-gallon blue container for recyclables for every four units.  Some households have brown bins, by request, for horse manure. By placing material in the proper bins, you can prevent contamination that occurs when non-recyclable items are discarded in the BLUE bin and when anything other than yard trimmings are placed in the GREEN bin. Non-recyclable items such as paper or boxes with grease or food residue, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

LA SANITATION & ENVIRONMENT HAS THREE MAIN PROGRAM AREAS

clean water

LASAN operates and maintains the largest wastewater treatment and collection systems in the United States. It serves a population of more than four million within a 600 square mile service area, including Los Angeles and 29 contracting cities and agencies. Los Angeles’ more than 6,700 miles of public sewers convey about 400 million gallons per day of flow from residences and businesses to the LASAN's four water reclamation plants.

watershed protection homepage

This award-winning program focuses on both flood control and pollution reduction while ensuring Los Angeles’ compliance with federal, state and local regulations and reducing the amount of stormwater pollution flowing into and through regional waterways.

solid resources new

LASAN is responsible for the collection and removal of solid materials and waste in the City of Los Angeles. The City collects refuse, recyclables, yard trimmings, horse manure and bulky items with over 750 vehicles, most of which use clean fuel to reduce emissions.

UPCOMING EVENTS

Saturday, August 24
10:00AM - 2:00PM
1325 W Washington Blvd, Los Angeles 90007View Map
Saturday, September 07
9:00AM - 3:00PM
Sylmar Recreation Center 7 13109 Borden Ave. Sylmar 91342View Map
Saturday, September 14
8:00AM - 4:30PM
Multiple locationsView Map

Japanese Garden #4

In the midst of the busy San Fernando Valley lies an oasis, a 6 1/2 acre garden, which demonstrates a positive use of reclaimed water and provides a relaxing environment for residents to enjoy.More about THE JAPANESE GARDEN

ELC #1

Located in Playa del Rey, the three-story ELC was designed as an interactive learning environment that explains and demonstrates sustainable principles for everyday life.
More about LOS ANGELES ENVIRONMENTAL LEARNING CENTER AT HYPERION

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