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Barbara Romero - 250x250 for Dir Msg 

Welcome Barbara Romero, LA Sanitation & Environment's new Director and General Manager!Barbara Romero - 250x250 for Dir Msg

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

UPDATE ON HYPERION INCIDENT

Dockweiler Beach from Hyperion

Please click here to read updates regarding the July 2021 incident at Hyperion Water Reclamation Plant or to submit an application for reimbursement of hotel room or air conditioner(s). Lab results are available below.
 
 
 
For effluent quality data for the 5 mile outfall, a list of critical process equipment status, and correspondence with regulatory agencies, please visit our Hyperion 2021 Recovery page.


To our neighbors in El Segundo who are experiencing inconveniences as a result of the flooding incident on July 11, 2021, we extend our deepest apologies for what has happened. Please complete our Application for Assistance or call our 24-hour Customer Care Center at 1-800-773-2489 to express specific concerns or to file a complaint. If you live outside El Segundo and feel that you have lost money or property as a result of any action or inaction by the City of Los Angeles, you can file a claim by clicking here.



 

WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex based on the SRF is one 60-gallon black container for refuse; one 90-gallon green container for yard trimmings; one 90 gallon blue container for recyclables. The standard allowance for multi-family dwellings is one 60-gallon black container per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot; one 90-gallon blue container for recyclables for every four units.  Some households have brown bins, by request, for horse manure. By placing material in the proper bins, you can prevent contamination that occurs when non-recyclable items are discarded in the BLUE bin and when anything other than yard trimmings are placed in the GREEN bin. Non-recyclable items such as paper or boxes with grease or food residue, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

UPCOMING EVENTS

Saturday, October 16
8:00AM - 4:30PM
Multiple locations throughout LAView Map
Saturday, November 13
8:00AM - 4:30PM
Multiple locations across LAView Map
Saturday, December 11
8:00AM - 4:30PM
Multiple locations across LAView Map

LA Sanitation Blog

Community Clean Up Champions Image

Whether you’re a seasoned litter picker upper or simply looking for a great way to get involved with your local community, Los Angeles is home to many fantastic volunteer organizations and initiatives all working to keep our streets clean. Each of these groups allows residents like you to make a difference and have some fun…

Safe Clean Water Program: Focus on LA’s Lankershim Boulevard Project Image

If you’re a resident of the San Fernando Valley, you learn which streets to avoid when it’s raining. You know which streets become flooded, which streets are almost impassable, which streets create challenges and dangers for both vehicles and pedestrians. Lankershim Boulevard has historically been one of those streets. But what if there were a…

Community Champion Spotlight: Jill Mather Image

Life is a wild ride and when one avenue ends, often another begins. This is certainly the case with Jill Mather, Chatsworth Neighborhood Council member and founder of Volunteers Cleaning Communities. Jill has been an instrumental member of her community for over 20 years, but it was after her illustrious career in the food and…

Kids Ocean Day Goes Virtual Image

A lot of things changed over the course of the past year and a lot of people were forced to transition to a new way of doing things. Malibu Foundation for Environmental Education’s Kids Ocean Day celebration, of which LA Sanitation and Environment is an annual sponsor, was no exception. The annual in-person event was…

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