Loading...
Skip to content

Barbara Romero - 250x250 for Dir Msg 

Welcome Barbara Romero, LA Sanitation & Environment's new Director and General Manager!Barbara Romero - 250x250 for Dir Msg

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

BIN COLLECTION SERVICE DELAYS


Due to temporary staffing shortages, we are currently experiencing minor collection delays throughout the month of January. We are implementing our contingency plan to make sure the refuse (black) bins are picked up according to normal schedule; however, service delays may occur with the other commodities, especially with the recycling bin (blue bin) collections.

Our available drivers have committed to working additional hours to complete bin collections within a day or two of normal collection. Please leave your bins out and make sure they are accessible for collection during these delays.

Our team has created a interactive web map on our website, so residents can see all routes missed and even search for their address to see if there is a delay. This feature will allow our team to make timely and daily updates with information regarding the impacted collection routes. In addition, we will be publishing multiple messages via social media (@lacitysan) to inform residents/customers about the service delays.

We sincerely apologize for this inconvenience and appreciate your patience with us. If you have any questions or concerns, please call our 24-hour Customer Care Center at 1-800-773-2489.
 
Use our interactive map for daily updates on impacted routes. The map is updated daily around noon.
Here is the Map Link or click on image below!

 Bin collection truck





 

WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex based on the SRF is one 60-gallon black container for refuse; one 90-gallon green container for yard trimmings; one 90 gallon blue container for recyclables. The standard allowance for multi-family dwellings is one 60-gallon black container per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot; one 90-gallon blue container for recyclables for every four units.  Some households have brown bins, by request, for horse manure. By placing material in the proper bins, you can prevent contamination that occurs when non-recyclable items are discarded in the BLUE bin and when anything other than yard trimmings are placed in the GREEN bin. Non-recyclable items such as paper or boxes with grease or food residue, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

UPCOMING EVENTS

No any upcoming events.

LA Sanitation Blog

Six Easy-To-Keep New Year’s Resolutions Image

Happy New Year, Angelenos! We hope your holiday season was a time filled with warmth and goodness with family and friends. As we enter the New Year, it’s time for resolutions—you know, the things you write down on a list that then mysteriously gets “misplaced” or “organized away” somewhere a week later. We’ve all been…

Councilmember O’Farrell, Department Leaders Announce Details of City’s Christmas Tree Recycling Program Image

Los Angeles City Council President Pro Tempore Mitch O’Farrell, along with leaders from the Los Angeles Fire Department (LAFD) and LA Sanitation and Environment (LASAN), announced the City’s Christmas Tree Recycling Program, including useful tips on how Angelenos can properly dispose of and recycle their Christmas Trees following the holiday season. “Angelenos can celebrate the…

Sustainable Gift Ideas For The Holidays Image

We’re all wrapped up in the holidays now. Between planning for holiday gatherings, making your home festive and bright and negotiating all the challenges created with the supply chain issues, you may think it’s just too difficult to find time to remember the environment. But, you don’t have to be a Scrooge to Mother Earth…

One Less Spark May Mean One Less Wildfire Image

This year’s wildfires, ranging from the massive McFarland Fire up north to the local Palisades Fire, have devastated vast areas of our state. Winter rainfall creates extra growth that acts as fuel for these fires, while the extreme drought increases the risk of wildfire by a large amount. These changes to the climate show no…

Recent Tweets