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Enrique C. Zaldivar 

Removing Barriers to Recycling - by Director and General Manager Enrique C. ZaldivarRead more

 

SERVICE REQUEST

We're here to help! LA Sanitation & Environment (LASAN) has a wide variety of services and it is our goal to help you with what you need as quickly and efficiently as possible. Click on the link below to start your service request or call us directly at 1-800-773-2489. We're available by phone 24 hours a day, 7 days a week! You can also create a service request using the MyLA311 app, available free in Google Play and the App Store.

Popular Service Requests

PLASTIC STRAWS ON REQUEST

Plastic Straw Ban report violatiobs message 400x215

All food or beverage facilities in Los Angeles will be subject to compliance with the City’s Straws-on-Request ordinance. Under this ordinance, food or beverage facilities may provide a disposable plastic* straw to a dine-in or take-out customer ONLY if the customer requests one. Food or beverage facilities may not automatically provide a disposable plastic straw to drive-through or delivery customers, but may ask those customers if they want one. This flyer explains how to report violations, after October 2, 2019 when enforcement begins. Learn more on our Straws on Request page.



WHAT GOES IN EACH BIN?

The standard container allotment for single-family dwellings and each unit of a duplex based on the SRF is one 60-gallon black container for refuse; one 90-gallon green container for yard trimmings; one 90 gallon blue container for recyclables. The standard allowance for multi-family dwellings is one 60-gallon black container per dwelling unit for refuse; one 90 gallon green container for yard trimmings for the lot; one 90-gallon blue container for recyclables for every four units.  Some households have brown bins, by request, for horse manure. By placing material in the proper bins, you can prevent contamination that occurs when non-recyclable items are discarded in the BLUE bin and when anything other than yard trimmings are placed in the GREEN bin. Non-recyclable items such as paper or boxes with grease or food residue, treated wood and wood-products, cloth/fabric, and fats/oils/grease in sealed containers belong in your BLACK bin. Hazardous waste and e-waste may be taken to S.A.F.E. Centers. If you have questions, need to request a new bin, or have items that are too large for your bins, please call our Customer Care Center at 1-800-773-2489.

LA SANITATION & ENVIRONMENT HAS THREE MAIN PROGRAM AREAS

clean water

LASAN operates and maintains the largest wastewater treatment and collection systems in the United States. It serves a population of more than four million within a 600 square mile service area, including Los Angeles and 29 contracting cities and agencies. Los Angeles’ more than 6,700 miles of public sewers convey about 400 million gallons per day of flow from residences and businesses to the LASAN's four water reclamation plants.

watershed protection homepage

This award-winning program focuses on both flood control and pollution reduction while ensuring Los Angeles’ compliance with federal, state and local regulations and reducing the amount of stormwater pollution flowing into and through regional waterways.

solid resources new

LASAN is responsible for the collection and removal of solid materials and waste in the City of Los Angeles. The City collects refuse, recyclables, yard trimmings, horse manure and bulky items with over 750 vehicles, most of which use clean fuel to reduce emissions.

UPCOMING EVENTS

Saturday, September 28
9:00AM - 11:00AM
Lopez Canyon 11950 Lopez Canyon Rd.View Map
Sunday, October 13
9:00AM - 11:00AM
5413 S Avalon Blvd.View Map
Tuesday, October 15
8:00AM - 4:30PM
Multiple locationsView Map

THE JAPANESE GARDEN

Japanese Garden #4

In the midst of the busy San Fernando Valley lies an oasis, a 6 1/2 acre garden, which demonstrates a positive use of reclaimed water and provides a relaxing environment for residents to enjoy.More about THE JAPANESE GARDEN

LOS ANGELES ENVIRONMENTAL LEARNING CENTER AT HYPERION

ELC #1

Located in Playa del Rey, the three-story ELC was designed as an interactive learning environment that explains and demonstrates sustainable principles for everyday life.
More about LOS ANGELES ENVIRONMENTAL LEARNING CENTER AT HYPERION

LA Sanitation Blog

Bee-hold the Power of Pollinators! Image

How do you feel about winged insects like honeybees, houseflies, and dragonflies? Do you find that you love some (like ladybugs) and hate others (like bees)? Maybe you sat on one that stung you at a family picnic, or the nuisance of a few (ahem, mosquitos) has ruined the charm of the many. If you’ve…

Thriving in the Changing Seasons: A Garden How-To Image

Summer is winding down in Los Angeles, but the heat in our town tends to stick around into the fall, so it’s still a great time to think about how heat should change our gardening habits. Want to conserve water while keeping your garden thriving? Read on for five great tips!   1. Remember this…

Thinking Ahead of the Rains: 5 Steps to Keep Waterways Clean Image

When the summer sun is shining down and there’s not a cloud in the sky, our rare LA rains are the last thing on our minds. Picnics, beach days, road trips, gardens, and summer camp adventures fill the days, and our memories of summer slowly blend into one joyous summer daze. But as the summer…

Caring for What You Love on KIDS OCEAN DAY 2019 Image

On a cold and early May morning, as the sun began to stretch its rays over Dockweiler State Beach, crowds started forming in anticipation of the annual KIDS OCEAN DAY. Known as the largest student-led beach clean-up in the state of California, over 4,000 students, parents, and volunteers stood together in unison to celebrate this…

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