Refuse Services

Missed Collection/Missed Service

If one or more of your automated containers were not picked up, or if a scheduled service did not take place, please call the Sanitation Call Center 1-800-773-2489, from Monday through Friday, between 7:30a.m. and 4:45p.m. You could also inform us if the service was not completed by clicking on the Service Website Site indicated below. Service Website Site takes two days to be processed.

Customer Service Call Center No Public Counter Los Angeles, CA 90013 T.F. (800) 773-2489 Ctx (213) 473-4180 TDD (213) 473-5663

SAN.CallCenter@LACity.Org Service Request Form Monday - Friday, 07:30a.m. - 04:45p.m. N/A N/A