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Refuse Services

Move In - Move Out

Residents serviced by the Los Angeles Bureau of Sanitation who recently moved in to their new home or moving out of their old residence, the Bureau of Sanitation recognizes their special needs with the extra refuse they generate. Move In/Move Out is mainly for boxes or bags filled with rubbish as well as flattened cardboards. Bags and/or boxes should weigh no more than 30 lbs. Boxes should be kept away from water. Full boxes should be tied and have the dimensions of 2'x3'. Flattened boxes should be tied in bundles with the dimensions of 2'x3' and weigh no more than 30 lbs. To make arrangements to have these items removed from your curbside, please call us at 1-800-773-2489, from Monday through Friday, between 7:30 a.m. and 4:45 p.m., at least one day before your regular collection day. Please have the quantity or number of bags, boxes, and bundles available when you call. Move In/Move Out service is rendered on the day of your regular collection day. You could also send us your request for Move In/Move Out request by clicking on the Service Web Site indicated below. Fill out and submit the Service Request form. Email request takes two days to be processed.

Sanitation Customer Service Call Center
No Public Counter
Los Angeles, CA 90013
T.F. (800) 773-2489
Ctx (213) 473-4180
TDD (213) 473-4112

Email SAN.CallCenter@LACity.Org
Globe Service Request Form
Hours of Operation Monday - Friday, 07:30a.m. -4:45p.m.
Handicap N/A
Parking N/A



DIAL 3-1-1
311 Logo
Service Request Hotline-
General Sanitation Information

1-800-773-CITY (2489)